Refund Policy
We want you to be completely satisfied with your purchase. If you are not, please review our refund policy for returns and exchanges.
1. Eligibility for Returns
- Items must be returned within 5 days of receipt.
- Products must be unused, in their original condition, and in the original packaging.
- Some items, such as gift cards, are non-returnable.
2. Refund Process
- To initiate a return, please contact us with your order number and reason for return.
- Once we approve your return, ship the item(s) to the address provided in our response.
- Refunds will be processed within 30 business days of receiving the returned item(s). Refunds are issued to the original payment method.
3. Exchanges
- We offer exchanges for defective or damaged items. Please contact us within 10 days of receiving the product for assistance.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item sent).
5. Late or Missing Refunds
- If you haven’t received a refund yet, please check with your bank or credit card company. Processing times vary.
- If you’ve done this and still haven’t received your refund, contact us